Privacy Policy
How we will use your personal data
We may collect different kinds of personal data in several different ways and use it for a
number of different purposes:
To ensure access to our website and online services
In general, you can visit The Bharat Tech.com and its affiliate websites on the World Wide Web
without
telling us who you are. Our web servers or Affiliates who provide analytics and performance
enhancement services may collect:
- IP addresses,
- operating system details,
- browsing details,
- device and connectivity details, and/or
- language settings
This information is aggregated to measure the number of visits, average time spent on the site,
pages viewed and similar information. The Bharat Tech uses this information to measure the site
usage,
improve content and to ensure safety and security as well as enhance performance and user
experience of the website. In few situations, you are required to register to access an
authenticated area of the website: in these cases, we will also collect your username and
password. We may also obtain data from third parties including:
- Social networks, when you grant permission to us to access your data on one or more networks
through our website.
- Service providers, who help us to determine a location based on your IP address in order to
customize offerings and content to your location.
- Partners with whom we offer co-branded services or engage in joint marketing activities
The Bharat Tech uses cookies (small text files placed on your device) and similar technologies
to facilitate
proper functioning of our websites and to help collect data: please read here our full cookie
policy. Please note that our websites may include links to websites of third parties whose
privacy practices differ from those of The Bharat Tech; if you provide personal data to any of
those
websites, your data is governed by their privacy statements.
To answer your queries, support and contact requests.
If you contact us with queries, requests for more information about initiatives or products or
other generic support inquiries, we may need to process personal data about you such as:
- personal and contact details, like full name, company and role, email and address,
- demographic data,
- qualifications and profession, and/or
- the content of your messages to us.
For information about managing your contact data, email subscriptions and promotional
communications, please use the contact us form on the The Bharat Tech.com or affiliate websites
where you
had given your Personal data.
Subscriptions to our promotional communications.
If you sign up to receive marketing communications from The Bharat Tech we may send these by
email, post,
telephone or any other means of communication. For information about managing your contact data,
you may reach out to the contact details provided in the event privacy notice or in the emails
you receive, or you may use the contact us form on the The Bharat Tech.com or affiliate websites
where you
had given your Personal data.
To administer events and initiatives.
The Bharat Tech frequently organizes events and initiatives, either free to join or by
invitation only; in
these cases, this privacy notice applies to both participants and speakers, together with any
other supplementary information that is provided in relation with each event. To allow
participants to join the events (including communications pre and post event), we are required
to collect and process a limited amount of information, such as
- full name,
- company, job title and business email address,
- telephone number,
- location, and/or
- pictures and video of you.
Where a hospitality service is provided, we may also collect, store and process “special
categories” of more sensitive personal data (SPI), such as dietary requirements or personal
disabilities. This will be done only and to the extent permitted by law. Events might be
recorded, hence pictures and videos may be collected too; in such cases, you may be informed via
a specific notice at the location of recording. This material may be used later by The Bharat
Tech for
further compatible purposes in accordance with the notices you receive. Also, during the course
of the events, we may collect from you data about yourself, which we later may use to contact
you again in order to receive feedback and/or provide further commercial information about The
Bharat Tech;
this may be done with your consent, wherever necessary. We may also obtain data from third
parties including third party event organizers where the event is sponsored by The Bharat Tech.
Organizers
might provide the attendee list. In such cases, the privacy statement of those third parties to
whom you provide your personal data will apply to you.
To promote the The Bharat Tech brand, products, initiatives and values with marketing
communications.
The Bharat Tech has a strong legitimate interest in promoting its brand, products, initiatives
and values.
In order to further such goals, we process personal data about our business contacts including
existing and potential The Bharat Tech clients, third parties and intermediaries The Bharat Tech
interacts with in the
course of doing business. The Bharat Tech may collect details about you including name, contact
details and
other information such as your job title, employer, areas of business interest and other
business details. We may process such data using software or platforms which allow us to manage
our client relationships. We collect such data directly or indirectly from you, or from third
parties, such as business partners, data brokers, social networks, marketing companies, and
publicly available sources such as social media sites where lawful to do so. In such cases, we
will also comply with any additional restrictions imposed by the region in which your data was
collected as well as the source of the data. The Bharat Tech may also collect data from our
email and
calendar systems concerning interactions between The Bharat Tech associates and contacts or
third parties.
Your data is used by us in part for administering, managing and developing our business and
services; such as identifying existing and potential client business needs, analysing and
evaluating the strength of our interactions with certain business contacts, performing analytics
including to produce metrics such as relationship maps for our business leadership and limited
profiling for the purposes of helping us to develop and offer appropriate products and services
to existing and potential clients. Analytics may be performed by us using algorithms which help
us analyze and rank interactions with you depending on interaction frequency and duration. We
may also send you marketing communications and surveys to carry out market research or provide
information to you about us and our services which we have reason to believe would be of
interest to you in your professional capacity.
When reaching out to you, we may do so through different channels, such as email, phone calls,
post or any other means of communication such as through social media sites such as LinkedIn. We
will only send electronic marketing communications to business contacts in a
business-to-business context, where we have your prior consent or where it is otherwise lawful
to do so in the jurisdiction you are located in. You can opt-out from receiving such
communications at any time using the contact us form on The Bharat Tech.COM or affiliate
websites where you
had given your personal data, writing to our Data Protection Officers or Head – Global Privacy
Office (see section below) or by any other given method provided from time to time (for example:
unsubscribe link included at the bottom of emails).
From time to time, we may use your name, quotes, pictures or videos to promote and amplify The
Bharat Tech’
brand and activities. In any such case, you will receive appropriate additional information
about the usage of your personal data.
Social Listening
The Bharat Tech uses the services of a third party to monitor (primarily by key-word searches)
and analyse
statements, comments, opinions and similar interactions on social media channels about The
Bharat Tech made
by The Bharat Tech’s customers, employees, followers, fans and others. The Bharat Tech has a
legitimate interest to do
so in order to identify and assess what is being said about our brand on social media, to
understand sentiment, intent, mood, market trends and our stakeholders’ needs, to improve our
services and to protect our brand.
We may collect publicly accessible data from social media networks and websites, including
user IDs
social network profile names and information
social network communications
To manage, administer and fulfill the obligations under contracts, and regulations
Where The Bharat Tech is in a contractual relationship with you (other than an employment
relationship),
your employer or your company, or is taking steps to enter into such a contractual relationship,
we may need to process your personal data, usually limited to name, business contact details and
job title in order to enter into and/or fulfill the obligations arising from the same contract,
such as providing you or your employer or company with the services you have requested or make
use of the services that you or your employer or company are offering to us. We will also
process such personal data for ancillary tasks related to our daily business activities, such as
accounting, auditing, reporting (to regulators and authorities) and to comply with applicable
regulations.
from administering a service you have requested from us, or
If you do not provide certain information when requested, it may delay or prevent us in replying
to your queries and/or in letting you join our initiatives.
We will only use your personal data for the purposes for which we collected it, unless we
reasonably consider that we need to use it for another reason that is compatible with the
original purpose and applicable law. If we need to use your personal data for an unrelated
purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in
compliance with the above rules, where this is required or permitted by law.
How we will share your personal data
We may share your data with third parties, including third-party service providers and other
entities in the The Bharat Tech group. Please note, The Bharat Tech has not in the past, nor
does it currently, under
any circumstances sell your personal data to any third party. Further, The Bharat Tech does not
share your
personal data with third parties for any additional purpose (as outlined below) unless required
to fulfill a legal obligation or a legitimate business purpose where permitted by law.
Why might you share my personal data with third parties?
We may share your personal data with third parties where required by law, where it is necessary
for one of the activities mentioned above or where we have another legitimate legal basis in
doing so. We require third parties to respect the security of your data and to treat it in
accordance with the law. Where required by the law, we will request your consent before
transferring data to third parties which are not part of the The Bharat Tech group of companies.
Which third-party service providers process my personal data?
”Third parties” includes third-party service providers (including contractors and designated
agents) and other entities within our group. The following activities may be carried out by
third-party service providers: hosting and other internet services, data storage and analytics,
marketing research and campaign management, event organizers and caterers. All our third-party
service providers are required to take appropriate security measures to protect your personal
data in line with our policies. We do not allow our third-party service providers to use your
personal data for their own purposes. We only permit them to process your personal data for
specified purposes and in accordance with our instructions and applicable law. We may also need
to share your personal data with regulators or to otherwise comply with the law.
When might you share my personal data with other entities in the group
We may share your personal data with other entities in the The Bharat Tech group as part of our
regular
reporting activities on company performance, in the context of a business reorganization or
group restructuring exercise, for system maintenance support and hosting of data and when it is
required to do so in order to perform one of the activities listed above (see "How we will use
information about you"). Other entities in the The Bharat Tech group are required to take
appropriate
security measures to protect your personal data in line with our policies.
Transferring your personal data outside of your country of residence
We may transfer the personal data we collect about you to one of more countries outside of your
country of residence or outside of the country in which you access this website, including
India, in order to perform one of the activities listed above (see "How we will use information
about you"). – In such cases, we have put in place the appropriate measures to ensure that your
personal data will be secure according to the laws of the country in which you reside. If you
require further information about these protective measures, you can request it from our Data
Protection Officers (see contacts below) or send an email to The Bharat Tech.cpo@The Bharat
Tech.com.
How we will keep your information safe
We have put in place appropriate technical, organizational and security measures to prevent your
personal data from being accidentally lost, used or accessed in an unauthorized way, altered or
disclosed. In addition, we limit access to your personal data to those employees, agents,
contractors and other third parties who have a business need to know. They will only process
your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify
you and any applicable regulator of a suspected breach where we are legally required to do so.
How long we will keep your information
We will only retain your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements. Details of retention periods for different aspects of your personal data are
available in our retention policy upon request from our Data Protection Officers (see contact
details below). To determine the appropriate retention period for personal data, we consider the
amount, nature and sensitivity of the personal data, the potential risk of harm from
unauthorized use or disclosure of your personal data, the purposes for which we process your
personal data and whether we can achieve those purposes through other means, and the applicable
legal requirements.
In some circumstances we may anonymize your personal data so that it can no longer be associated
with you, in which case we may use such information without further notice to you.
How to contact us
If you have a privacy concern, complaint or a question regarding this privacy statement, please
direct it to the Head – Global Privacy Office of The Bharat Tech at The Bharat Tech.cpo@The
Bharat Tech.com or
contact us through the “Contact us” form on The Bharat Tech.com or affiliate websites where you
provided
your Personal data indicating your concern in detail.
For the purposes of the data processed under this statement, the controller or business/service
provider for the data processing of your personal data collected through our websites is Tata
Consultancy Services Limited, The Bharat Tech House, 2nd Floor, Raveline Street, Fort Mumbai 400
001, India.
For all the other purposes indicated above, the controller or business/service provider is the
same entity unless indicated otherwise in other privacy statement communicated in each
situation.
Right to Withdraw Consent
In the limited circumstances and based on your country of residence; where you may have provided
your consent to the collection, processing and transfer of your personal data for a specific
purpose, you may have the right to withdraw your consent for that specific processing at any
time. To withdraw your consent, please contact our Data Protection Officers (see contacts
below). Once we have received notification that you have withdrawn your consent, we will no
longer process your information for the purpose or purposes you originally agreed to, unless we
have another legal basis for doing so.
Please find below the list of region wise Data Protection Officers
We have appointed Data Protection Officers (DPOs) to oversee compliance of The Bharat Tech with
applicable
data protection laws and with this privacy notice.
Our Commitment to Privacy
Click here to read more
Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a
new privacy notice when we make any substantial updates. We may also notify you in other ways
from time to time about the processing of your personal data.